Terms of Service

These terms and conditions explain the circumstances under which you use the Robyn Valerie website and how we relate to you. It’s a legal document, and requires legal language in order to be thorough.

This website is operated by Robyn Valerie. Throughout the site, the terms “we”, “us” and “our” refer to Robyn Valerie. Robyn Valerie offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If the Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

All original artworks and designs on this website, www.robynvalerie.com, are the sole property and copyright of Robyn Valerie. Under no circumstance may you download, reproduce, publish, or distribute these artworks and designs elsewhere, in any medium, for either personal or commercial purposes, without proper and prior written permission from Robyn Valerie. Robyn Valerie retains all the copyrights to all original artwork and designs on this site, regardless of whether or not the original work(s) have been sold. Should you wish to use an image for either personal or commercial purposes, please contact us at info@robynvalerie.com with details of your specific request.

By placing your order through our website you confirm that:
• You are 18 years of age or older.
• You are legally capable of entering into binding contracts.
• The information given on your order form is complete and accurate. Any name or material that is on this website for the purpose of marketing is the property of its respective owner.

All Robyn Valerie trademarks may not be used without written permission.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmission over various networks; (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Occasionally there may by information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We are not responsible if information made available on this site it not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.

If you find any information that is out of date or incorrect, please contact us at info@robynvalerie.com and we will fix it.

We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the service is inaccurate at any time without prior notice (including after you have submitted your order).

No specified update or refresh date applied in the Service should be taken to indicate that all information in the Service has been modified or updated.

Certain products may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Returns Policy. We have made every effort to display as accurately as possible the colours and images of our products. We cannot guarantee that your computer monitor’s display of any colour will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can compete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

We may provide you with access to third party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

Certain content, products, and services available via our Service may include services or materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not liable for any loss or expenses related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction.

Any complaints, claims, concerns, or questions regarding third-party products should be addressed with the third-party directly.

All South African credit card payments in ZAR are processed by Yoco. Please go to yoco.com to view their privacy policy.

If, at our request, you send specific submissions (for example competition entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may monitor, edit, or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

We take the privacy of our customer’s information very seriously. We promise to handle all sensitive and personal customer information responsibly, as explained in our Privacy Policy.

Please take the time to read our Privacy Policy so that you know how we collect, use, and take steps to protect your information.

In addition to other prohibitions as set forth in the Terms of Services, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other website, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

You agree to indemnify, defend, and hold harmless Robyn Valerie and its respective subsidiaries, affiliates, partners, offices, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, from and against all losses and expenses (including attorney-and own client costs), arising from or related to your use of the site.

These Terms of Service and any separate agreements whereby we provide you with Services shall be governed by and construed in accordance with the laws of the Republic of South Africa.

You can review the most current version of the Terms of Service on this page at any time.

We reserve the right to update, change or replace these Terms of Service at any time without prior notice. Your use of www.robynvalerie.com following any such change constitutes your agreement to follow and be bound by the terms of use as changed. For this reason, we suggest you review these terms of use whenever you use this website.

Should you have any questions about our Terms of Service, please email us at info@robynvalerie.com